PERMANENT 
OPS & VIP AGENT

 

Location: Copenhagen Airport / CPH
Employment Type: Full‑time (Summer) /  Part Time (Winter) Optional Extra Hours

 

ASE Handling is a specialist aviation ground handling company supporting business aviation, charter operations, and VIP clients with precision, professionalism, and genuine care. We take pride in delivering a service that is efficient, safe, and warmly human — the kind of experience that keeps crews and passengers choosing us again and again.

 

We are expanding our team and looking for a confident, organised, and service‑driven OPS & VIP Agent to join our growing operation.

 

What You’ll Do

You will be at the heart of our daily operation, ensuring every flight, crew, and passenger receives seamless support. Your responsibilities will include:

 

Operational Coordination

• Manage daily flight movements, slot requests, PPRs, and ground handling arrangements

• Liaise with crews, operators, and airport stakeholders to ensure smooth turnarounds

• Prepare handling documentation, manifests, and operational briefings

• Coordinate fuel, catering, transport, de‑icing, and third‑party services

• Maintain accurate records, logs, and compliance documentation

 

VIP & Customer Service

• Welcome passengers and crew with professionalism and discretion

• Deliver a high‑standard VIP experience from arrival to departure

• Arrange bespoke services including lounges, transfers, hospitality, and concierge requests

• Represent ASE Handling’s values through excellent communication and a positive, proactive attitude

 

Safety & Compliance

• Uphold company procedures, safety standards, and regulatory requirements

• Support internal audits, training, and continuous improvement initiatives

• Contribute to a culture of safety, teamwork, and operational excellence

 

What We’re Looking For

• Experience in aviation operations, FBO services, customer service, or a similar fast‑paced environment

• Strong organisational skills and the ability to multitask under pressure

• A calm, confident communicator who can build trust with clients and colleagues

• High attention to detail and a commitment to safe, compliant working practices

• Flexibility to work shifts, including weekends and irregular hours

• A genuine passion for delivering exceptional service

 

What We Offer

• A supportive, people‑first working environment

• Opportunities for training, development, and progression

• The chance to be part of a growing company shaping the future of business aviation handling

• Competitive salary and benefits

• A role where your contribution genuinely matters

 

How to Apply

If you’re ready to join a team that values professionalism, teamwork, and authentic service, we’d love to hear from you.
Please send your CV in either English or Danish and a short cover message to m.soerensen@asehandling.com